Corporate IT managers know the challenges of introducing and maintaining new platforms and applications. Otel's consultants and engineers bring substantial experience in a number of areas of expertise to enable solutions that ease the workflow. Otel's Professional Services offers a full set of consulting services for each phase of an IT deployment from assessment and implementation right through to upgrade planning. We also offer custom engineering and support services for a wide range of technologies including Zimbra Groupware, SugarCRM Relationship Manager, Asterisk Voice over IP Server and custom Linux solutions for a variety of target platforms.

Server Based Solutions:

• Specializing in Windows to Linux Migration
• Web and Database Design, Development, and Maintenance
• Email Provisioning, Intergration, and Maintenance
• Systems Analysis
• Policies & Procedures Development
• Zimbra Intergration
• SugarCRM Intergration
• IM Server Intergration

Network Infrastructure Based Solutions:

• Systems/Network Planning, Integration & Maintenance
• Systems Monitoring
• Intranet/Internet/Extranet
• Digital/Internet Security and Privacy Compliance

Software Based Solutions:

• Software Documentation Development
• Software Testing
• Data Migration
• Custom Applications Development
• Custom Reporting
• Data / Knowledge Management
• Electronic Performance Support Systems (EPSS) Development
• Custom Application Training
• Custom Application Help Desk and Technical Support

Telecommunication Based Solutions:

• POTS based Phone Systems
• VoIP based Phone Systems
• Asterisk System Support
• IM Server Intergration

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